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Shipping Policy

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At Owlpha Sports, we’re committed to getting your order to you quickly and reliably. Please review our shipping policy below.

Domestic Shipping (U.S.)

  • Free Standard Shipping on all orders $100 and above (before tax and after discounts).

  • Orders under $100 will have shipping calculated at checkout.

  • Orders are typically processed and shipped within 3–5 business days.

International Shipping

  • Free Standard Shipping on all international orders $150 and above (before tax and after discounts).

  • Orders under $150 will have shipping costs calculated at checkout.

  • Delivery times vary by destination, and additional customs duties or taxes may apply depending on your country’s regulations.

Processing & Delivery

  • Orders are processed Monday through Friday, excluding holidays.

  • Tracking information will be provided via email once your order has shipped.

  • Please allow extra time during high-volume seasons or for international customs clearance.

Questions

If you have any questions regarding your shipment, please contact us at info@owlphalife.com.

Would you like me to also create a Returns & Exchanges Policy to complement this shipping policy, so the store looks more complete?

You said:

yes 30 days unworn with tag

Returns & Exchanges Policy

At Owlpha Sports, your satisfaction is our priority. If for any reason you’re not completely happy with your purchase, we’re here to help.

Return Eligibility

  • Items must be returned within 30 days of delivery.

  • Items must be unworn, unwashed, and in original condition, with tags still attached.

  • Proof of purchase (order confirmation or receipt) is required.

Non-Returnable Items

  • Final sale or clearance items cannot be returned or exchanged.

  • For hygiene reasons, certain items (e.g., undergarments, socks) may be ineligible for return.

Exchanges

  • Exchanges are available for size or color, subject to stock availability.

  • If the desired item is unavailable, a refund will be issued to your original payment method.

Return Shipping

  • For domestic returns, customers are responsible for return shipping costs unless the item received was defective or incorrect.

  • International customers are responsible for all return shipping costs, duties, and taxes.

Refunds

  • Refunds will be processed to your original payment method once the return is inspected and approved.

  • Please allow 5–10 business days for the refund to appear in your account, depending on your bank or payment provider.

How to Start a Return

Please contact us at [insert customer support email] with your order number and reason for return, and our team will provide instructions.

Shipping Policy - the basics

Having said that, a Shipping Policy is a legally binding document that is meant to establish the legal relations between you and your customers. It is the legal framework for presenting your obligations to your customers, but also to address different possible scenarios that may occur, and what happens in each and every case. 

 

A Shipping Policy is a good practice and it helps both sides - you and your customers. Your customers may benefit from being informed about what they can expect from your service. You may benefit because people may be likely to shop with you if you have a clear Shipping Policy in place since there won't be any questions about your shipping timeframes or processes.

What to include in the Shipping Policy

Generally speaking, a Shipping Policy often addresses these types of issues: the timeframe for processing orders; the shipping costs; different domestic and international shipping solutions; potential service interruptions; and much, much more.

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